Face-to-Face Meetings… Online?

Does it ever feel like you have meeting, after meeting, after meeting?  Ever feel like you go to a meeting to plan your next meeting? Unfortunately, meetings are always going to be a part of the workplace to ensure things are running smoothly and effeciently.  But meetings take time; time to plan, time to prepare and organize, time sitting in the meeting, and time to get there and back. And as we are all very well aware of, time is money.  Part of Pierce Group Benefits’ mission is to create time and cost savings for you, so you can spend your time on what’s most important; your employees and students.  Our company utilizes online technology called WebEx to host meetings and web conferencing, and offer remote support through desktop sharing.  Pierce Group decided to utilize this technology for two main reasons:  

Meetings (via Meeting Center software) – WebEx recreates a face-to-face meeting  because it allows a meeting host to combine the convenience of a conference call with the ability to share data, applications and presentations from their desktop.  Meeting attendees dial into a conference call line and login to a website for the meeting.  The host shares their desktop (and any presentations or documents needed) over the secure website while discussing everything over the phone.  It eliminates all the issues associated with meeting with individuals or groups that are in different locations.  The meeting (audio and video) can also be recorded.

Payroll Import (via Support Center software) – The Support Center software allows Pierce Group to easily and remotely access a client’s computer and complete their payroll import into Sartox or ISIS.  The client is present on a phone call while this is happening, but a Pierce Group Benefits IT Specialist “takes control” of the client’s computer.  WebEx’s Support Center eliminates the need to for the client to set up a meeting to complete their payroll import which essentially gets the job done much quicker and easier.